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Jobs @ VerbComm

IT Support Technician

VerbComm Inc is looking for a technical support person to help support their current managed Information Technology division.

Responsibilities: Responsible for performing on-site or in-house servicing, repair, and installations. Provides technical support in activities associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance, troubleshoots, and repairs of computer systems and networking infrastructure.

Requirements Candidate Qualification: Must be a problem Solver and have experience in the IT area with demonstrated problem solving experience.

Ability to work a flexible schedule including weekends and a shifted work day on occasion.

Must have at least working knowledge of some or all of the following systems:

  • Microsoft Server 2000/2003
  • Active Directory
  • Windows Print Servers and printer systems
  • FTP Servers
  • Firewalls
  • Network equipment

The knowledge of the following programs is a plus:

  • Server 2003
  • Server 2000
  • Windows NT
  • Windows 2000
  • Windows XP
  • Windows Vista
  • Microsoft Office
  • Mac OS's a plus but not required
  • Linux is a plus but not required

Candidate should also be fluent in the standard functionality of network troubleshooting, dealing with DNS, WINS, DHCP, basic IP configurations etc...

Experience: 1-3 years of experience a plus but not required. Qualified individuals without experience will be considered.

Education: High School Diploma or GED is required.

Other: Strong communication skills and superior customer service skills are required. Preferred but not required A+ Certification, MCP, or an MCSE.

Please Send Resume/CV to info@verbcomm.com

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